PLEASE READ THESE TERMS CAREFULLY.
Capitalized terms used in this Overview are defined below.

OUR SERVICES MIGHT NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. DO NOT USE ETERNAL YOUTH PLATFORM FOR MEDICAL EMERGENCIES. IF YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR ATTEND YOUR NEAREST EMERGENCY ROOM.

By browsing or by clicking "I accept" when you open an account or request a booking to use the Eternal Youth Platform and to subscribe to our services, you accept these Terms, consent to the transmission of certain information during account activation and during your use of the Eternal Youth Platform, according to our Privacy Notice, and you:

1. Represent and warrant that you are at least 18 years old, are of sound mind, and are otherwise legally able to enter into this agreement;

2. Agree that you have read and understood these Terms and that you will be legally bound by these Terms, and any other agreements that these Terms reference, such as our Privacy Notice;

3. Acknowledge that disputes related to these Terms will be settled by binding arbitration in Alberta, Canada if brought within a set time (Section P);

4. Acknowledge that you waive your rights to a jury trial and to class actions lawsuits for any matter related to these Terms;

If you do not accept all these Terms as provided do not access or use the Eternal Youth Platform and do not open an account, request a booking, or subscribe to our services.

When you use or access the Eternal Youth Platform you are bound to the Terms in effect on the date of your visit.

A. Platform and Services

Eternal Youth Asethetics and/or Eternal Youth Women’s Health & Wellness and or Eternal Youth ("Eternal Youth", "we", "us") owns and operates an information technology platform consisting of applications, websites, content, products and services (collectively referred to as the "Eternal Youth Platform"). The Eternal Youth Platform enables registered users ("Users", "you", "your") to access telehealth services provided by healthcare providers registered to practice in a province or territory of Canada (collectively, "Authorized Providers") and certain other health-related services.

Telehealth is healthcare delivered through interactive text, audio and/or video technology, where the patient and the healthcare provider are not in the same physical location (telehealth services provided through the Eternal Youth Platform are referred to in these Terms collectively as "Healthcare Services"). The Eternal Youth Platform also enables Users to store certain personal and personal health information (collectively "PHI"), share their PHI with Authorized Providers, electronically receive and store prescriptions, medical notes and other documents. In addition, Eternal Youth provides optional services at a User's direction. Those services include Eternal Youth securely faxing a summary of the User's consultations with Authorized Providers to a healthcare provider of the User's choice, securely faxing prescriptions to the User's pharmacy of choice, and providing notice when the User's prescription is ready for pick-up. Eternal Youth may make additional optional services and/or referrals available to Users from time to time.

B. Eligibility

In order to open an account or request a booking ("Account") to use the Eternal Youth Platform, you must:

1. be at least 18 years of age;

2. be a temporary or permanent resident of a province or territory of Canada ("Residency Requirements"); and

3. register with Eternal Youth.

For clarity, nothing in these Terms requires Eternal Youth to accept any registrant as a User, notwithstanding that the registrant meets Eternal Youth’s eligibility requirements as amended from time to time.

C. Agreement

These Terms govern Users' access to and use of the Eternal Youth Platform. On acceptance by a User, these Terms constitute a binding agreement between Eternal Youth and the User. By clicking on the "I accept" button below, you are agreeing to these Terms. If you do not agree to these Terms at any point, you must not, or must immediately cease accessing the Eternal Youth Platform.

In addition to these Terms, certain plans, offers, products, services, elements or features may also be subject to additional terms, conditions, guidelines or rules which may be posted, communicated or modified by us or applicable third parties at any time. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into these Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control.

Eternal Youth Privacy Policy, which forms part of these Terms and is hereby incorporated by reference, is available at Privacy Policy 2 — Eternal Youth Aesthetics About Eternal Youth Women’s Health & Wellness | Women’s Health Alberta ("Privacy Policy").

D. User representations and warranties

You represent and warrant (promise) to Eternal Youth and acknowledge that Eternal Youth is relying on your representations and warranties that:

1. you meet the Residency Requirements and will continue to do so at the point in time that you request and that Healthcare Services are provided;

2. you will use the Eternal Youth Platform solely for your personal and non-commercial use.

E. Nature and Scope of Healthcare Services

Authorized Providers, Relationship with User

Only regulated health professionals may provide Healthcare Services. Authorized Providers may be Authorized Physicians or Authorized Non-Physician Providers. "Authorized Physicians" are physicians registered to practice medicine in at least one province or territory of Canada. "Authorized Non-Physician Providers" are regulated health professionals other than physicians (such as nurse practitioners or nurses) registered to practice their profession in a province or territory of Canada.

Telehealth licensing requirements

Each province and territory of Canada has its own rules about who may practice telehealth and the conditions for doing so. Depending on the rules in the province or territory in which you reside, Authorized Providers may not be located in your province or territory of Canada when delivering Healthcare Services to you. We display the jurisdiction in which Authorized Providers are located when we connect you to them for a consultation. In some cases, the information is available on our website. If you would like more information, please consult the regulator (generally referred to as the "College" of a regulated health profession, for example the "College of Physicians and Surgeons") of which the Authorized Provider is a member. Most if not all health profession regulators in Canada maintain a register of their members accessible through their website.

Not a Replacement for Primary Care

Healthcare Services do not take the place of appointments with your regular primary care provider. If you do not have a primary care provider, we encourage you to find one. Eternal Youth does not provide your primary care provider with a report of the Healthcare Services that you receive. We strongly recommend that you at least notify your primary care provider that you received, and the reason for which you received Healthcare Services so that your primary care provider can take them into account, including any medications prescribed for you. Your primary care provider may ask you to describe what the Authorized Provider found. To assist you in providing that information, the Eternal Youth Platform enables you to send a summary of your Healthcare Services to the healthcare provider of your choice.

F. Healthcare Services Terms of Use

As a term and condition of receiving Healthcare Services, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING.

1. The Eternal Youth Platform is a technology platform that facilitates connecting Users with Authorized Providers for the provision of Healthcare Services. While Eternal Youth facilitates access to Healthcare Services provided by Authorized Providers, it is not registered to provide Healthcare Services and does not do so as more particularly described below.

2. Authorized Providers are independent contractors who have chosen to use the Eternal Youth Platform to provide Healthcare Services. Authorized Providers are not employees or otherwise acting on behalf of Eternal Youth in providing Healthcare Services. The relationship between you and an Authorized Provider providing you Healthcare Services is a health professional-patient relationship to which Eternal Youth is not a party.

3. AUTHORIZED PROVIDERS ARE SOLELY RESPONSIBLE FOR THE HEALTHCARE SERVICES THAT THEY PROVIDE TO YOU, INCLUDING COMPLIANCE WITH STANDARDS OF CARE, RECORD-KEEPING AND OTHER PROFESSIONAL OBLIGATIONS AND COMPLIANCE WITH PRIVACY LAW.

4. As the rules regarding telehealth differ (or may differ from time to time), among the provinces and territories, the Healthcare Services that are available to you will depend on your province or territory of residence and the location you are in at the time you request the services.

5. As with any other healthcare consultation, no results can be guaranteed or assured in connection with Healthcare Services. Your Authorized Provider may determine Healthcare Services are not appropriate for some or all of your treatment needs or that he or she is not permitted to provide the services you require and may elect not to provide Healthcare Services to you. Authorized Providers also have the discretion to discontinue the provision of Healthcare Services to you at any time and for any reason.

6. You are responsible for providing the Authorized Provider with the information that he or she advises is required in order to provide you with Healthcare Services. If you decline to provide that information, the Authorized Provider may not be able or willing to provide you with Healthcare Services.

7. As with any other health care service, there are risks associated with the use of the Healthcare Services. In addition to any risks communicated to you by your Authorized Provider, there are risks unique to telehealth, which include that the Eternal Youth Platform may not permit the transmission of information in a way that allows the Authorized Provider to provide Healthcare Services (for example, due to poor resolution of images). Other risks of the use of electronic means to transmit and store information are described in Eternal Youth’s Privacy Policy.

8. DO NOT USE THE ETERNAL YOUTH PLATFORM FOR MEDICAL EMERGENCIES. IF YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR ATTEND YOUR NEAREST EMERGENCY ROOM. Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Eternal Youth Platform.

9. The following symptoms are NOT eligible to be treated through the Healthcare Services: chest pains; difficulty breathing; blackouts or feeling like you may blackout; any impairment in level of consciousness; stroke like symptoms such as impaired sensation or paralysis to one side of your body; inability to speak or comprehend language; any abdominal pain severe enough that you are unable to comfortably walk.

10. Unless they have an ongoing treating relationship with you, Authorized Providers are NOT permitted to prescribe certain kinds of medication, including narcotics, non-therapeutic drugs and other drugs which may be harmful because of their potential for abuse.

11. ANY PRESCRIPTIONS YOU ACQUIRE FROM AN AUTHORIZED PROVIDER ARE SOLELY FOR THE PERSONAL USE OF THE INDIVIDUAL NAMED ON THE PRESCRIPTION. YOU WILL FULLY AND CAREFULLY READ ALL PROVIDED PRODUCT INFORMATION AND LABELS, AND TO CONTACT A PHYSICIAN OR PHARMACIST IF YOU HAVE ANY QUESTIONS REGARDING THE PRESCRIPTION OR MEDICATION.

12. You will not report drug reactions, side effects or adverse events through the Eternal Youth Platform. You will report any medication reactions, side effects or other adverse events to your primary care provider, or if you do not have one, to the nearest walk-in clinic or emergency room, or in an emergency, call 911.

13. You will seek emergency help or follow-up care when recommended by an Authorized Provider.

G. Technology-related Terms

As a term and condition of using the Eternal Youth Platform, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING.

You are prohibited from and will not:

1. remove or alter any copyright, trademark, brand elements or other proprietary notices;

2. reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Eternal Youth Platform except as expressly permitted by Eternal Youth;

3. decompile, reverse engineer or disassemble the Eternal Youth Platform;

4. link to, mirror or frame any portion of the Eternal Youth Platform;

5. cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Eternal Youth Platform, or unduly burdening or hindering the operation and/or functionality of any aspect of the Eternal Youth Platform;

6. attempt to gain unauthorized access to or impair any aspect of the Eternal Youth Platform, or its related systems or networks;

7. impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;

8. use the Eternal Youth Platform in a manner that violates any laws.

You will:

1. keep secure and not disclose to anyone your Account username and password; and

2. refrain from using abusive language or inappropriate conduct when communicating with anyone through the Eternal Youth Platform, including Authorized Providers.

You will not contact Authorized Providers in respect of Healthcare Services except through the Eternal Youth Platform. For clarity, Eternal Youth has no interest in or control over any interaction that you may have with Authorized Providers that is unrelated to Healthcare Services or your use of the Eternal Youth Platform.

Unless otherwise permitted by Eternal Youth in writing, you may only have one Account.

You are responsible for all activity that occurs under your Account.

H. Business Terms

Eternal Youth may, in its sole discretion, offer some of the Services to you for free or charge fees in accordance with its then-current fee schedule that can be found on the website and is subject to change from time to time (the "Fee Schedule"). You or a responsible third party will pay any such applicable fees in accordance with the Fee Schedule (the "Fees").

Fees and Payment

Eternal Youth requires you to submit credit card information prior to the provision of any Healthcare Services for the purpose of validation of the card. You will not be able to begin accessing Healthcare Services through the Eternal Youth Platform if the credit card information you provide is inaccurate and/or if your credit card is declined at the point of validation. You agree that Eternal Youth, on behalf of Authorized Providers, may validate your credit card and put a hold on it in the amount of the Fees.

Eternal Youth will not charge you any Fees for any Healthcare Services that are insured under a provincial or territorial health insurance plan in Canada which you are entitled to receive at no cost to you as an insured person under any such plan. The Fees charged to you are only for Uninsured Healthcare Services not covered by your Health Plan.

Unless otherwise expressly indicated in the Fee Schedule, all Fees are quoted in Canadian dollars exclusive of applicable sales and value-added taxes and are non-refundable and payable upon invoicing or demand from Eternal Youth. You or a responsible third party will pay all sales and value-added taxes that may be imposed in each applicable jurisdiction.

If a third party (e.g., such as an employer or supplemental health insurance provider) has arranged with Eternal Youth to pay the fee or any portion of the fee, or if the fee is pursuant to some other arrangement with Eternal Youth, that fee adjustment will be reflected in the fee that you are ultimately charged.

If you have a Health Spending Account (HSA) offered as a benefit by your employer, you agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Please check with your employer to determine if any Services will be reimbursed other than from your HSA.

Payment Method

Eternal Youth may require you to provide and keep updated during the Term the details of a current and valid credit card, debit card, PayPal account, Apple Pay, or other payment method ("Payment Method") that is acceptable to Eternal Youth in its sole discretion. You hereby authorize Eternal Youth to charge any and all Fees that become due and payable to the Payment Method.

You agree to pay such fees, charges and penalties (including costs and expenses related to collection by Eternal Youth of overdue payments) as Eternal Youth may from time to time set out on the website in respect of late or overdue payments, or declined or unsuccessful Payment Method transactions.

Fee Changes

Eternal Youth reserves the right to modify or implement a new pricing structure at any time prior to billing you or a responsible third party for your initial payment or for future payments due pursuant to these Terms. Eternal Youth will notify you of any changes to the Fees in advance of implementation.

I. Privacy

PHI you provide to Authorized Providers is collected by the Authorized Providers, as explained in the Privacy Policy. The Privacy Policy also describes Eternal Youth's collection, use, disclosure, retention, and destruction of PHI. As the Privacy Policy forms part of these Terms, it is essential that you review the Privacy Policy prior to agreeing to these Terms.

J. Termination, Effect of Termination

On notice to you, Eternal Youth may immediately, at any time and for any reason, terminate your access to the Eternal Youth Platform, or cease providing the Eternal Youth Platform or any portion of the Eternal Youth Platform. Eternal Youth has the right to select the means by which it gives you notice. These Terms will continue to apply so long as you continue to have access to the Eternal Youth Platform, notwithstanding that you or Eternal Youth choose to terminate your use of the Eternal Youth Platform. On termination of your Account, Eternal Youth will have no further obligation to provide you with access to the Eternal Youth Platform, except to the extent that Eternal Youth has an obligation to provide you with access to your PHI.

K. Ownership (Intellectual Property Rights)

The Eternal Youth Platform, all content and rights therein, except PHI, are and will remain Eternal Youth's property or the property of Eternal Youth's licensors. Neither these Terms nor your use of the Eternal Youth Platform convey or grant to you any rights to use or reference in any manner Eternal Youth's brand elements, company name, logo, product and service names, trademarks or services marks or those of Eternal Youth's licensors. You are not permitted to copy or otherwise reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any Content (as defined below), except as expressly permitted by these Terms.

L. Content

General Information is not Medical Advice

None of the information or materials (collectively, "Content") available through the Eternal Youth Platform with the exception of Healthcare Services is health professional advice, treatment, diagnosis or an endorsement, representation or warranty that any particular medication or treatment is safe, appropriate, or effective for you. Content is for informational purposes only. It is your responsibility to discuss any Content with your primary care provider or another qualified healthcare provider prior to relying on it, and any reliance on Content is at your own risk.

The general information provided on the Eternal Youth Platform is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care, nor is it intended to be a substitute, therefore. Always seek the advice of your nurse practitioner, physician, or other qualified health provider properly licensed to practice medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from the Eternal Youth Platform and any medical condition you believe may be relevant to you. Never disregard professional medical advice or delay in seeking it because of something you have read on the Eternal Youth Platform. Always consult with your nurse practitioner, physician or other qualified healthcare provider before embarking on a new treatment program.

Information obtained on the Eternal Youth Platform is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment related or unrelated to menopause.
Content and material appearing on the Eternal Youth Platform could include technical, typographical or photographic errors. Eternal Youth does not warrant that any of the materials provided are accurate or current.

No Physician-Patient Relationship

The presentation of general information on the Eternal Youth Platform does not establish a nurse practitioner and/or physician-patient relationship between you and Eternal Youth (or any of its nurse practitioners or physicians) and is not intended as a solicitation of individuals to become patients or clients of Eternal Youth (or any of its nurse practitioners or physicians). This section does not apply to the extent that you are using the Eternal Youth Platform to communicate with a nurse practitioner or physician with whom you have an existing relationship.

No Endorsements

Unless specifically stated, Eternal Youth does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Eternal Youth Platform.

M. Disclaimer

THE ETERNAL YOUTH PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." ETERNAL YOUTH DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, ETERNAL YOUTH MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES REQUESTED THROUGH USE OF THE ETERNAL YOUTH PLATFORM, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. ETERNAL YOUTH DOES NOT GUARANTEE THE QUALITY, SUITABILITY OR SAFETY OF HEALTHCARE SERVICES AND YOU AGREE TO ASSUME ALL RISK ARISING OUT OF YOUR USE OF THE ETERNAL YOUTH PLATFORM, AND ANY RISK RELATED TO THE HEALTHCARE SERVICES.

N. Limitation of Liability

ETERNAL YOUTH, (WHICH IN THIS SECTION N INCLUDES ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS AND INDEPENDENT THIRD PARTY CONTRACTORS) SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE ETERNAL YOUTH PLATFORM AND/OR HEALTHCARE SERVICES, OR YOUR INABILITY TO ACCESS OR USE THE ETERNAL YOUTH PLATFORM AND/OR HEALTHCARE SERVICES OR ANY DELAY IN YOUR DOING SO; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY AUTHORIZED PROVIDER, ETERNAL YOUTH IS NOT LIABLE FOR YOUR INFORMATION STORED OR RECORDED BY ANY COMPUTER, TABLET, MOBILE DEVICE OR ANY NETWORK, WHETHER PUBLIC OR PRIVATE, THAT YOU MAY USE TO ACCESS THE ETERNAL YOUTH PLATFORM. WITHOUT LIMITING THE GENERALITY OF THE PRECEDING, UNDER NO CIRCUMSTANCE WILL ETERNAL YOUTH BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING PROFESSIONAL NEGLIGENCE, PERSONAL INJURY, LOST INCOME OR LOST DATA, RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE ETERNAL YOUTHPLATFORM AND/OR HEALTHCARE SERVICES PROVIDED BY AUTHORIZED PROVIDERS.

O. Indemnity

You agree to indemnify and hold Eternal Youth (which in this Section includes its directors, officers, employees, agents and shareholders) harmless from any and all claims, demands, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of the Eternal Youth Platform and Healthcare Services obtained through your use of the Eternal Youth Platform; (ii) your breach or violation of any of these Terms; or (iii) your violation of the rights of any third party, including Authorized Providers. Through the Eternal Youth Platform, you may use certain services that are not provided by Eternal Youth and that we identify to you for your convenience. To the extent that a service is not provided by Eternal Youth, you will be given notice prior to using that service, and if you elect to proceed, you acknowledge and agree that you will be contracting with the service provider and not Eternal Youth.

P. Dispute Resolution

IMPORTANT NOTE: PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND ETERNAL YOUTH TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM ETERNAL YOUTH. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS OF USE, YOU AND ETERNAL YOUTH ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Governing Law and Jurisdiction

These Terms are governed by the laws of Ontario and the laws of Canada applicable therein, excluding any conflict of laws that would lead to the application of any other laws. By accessing the Eternal Youth Platform, you agree that any disputes or matters arising from, connected with, or related to these Terms will be brought to the provincial and federal courts located in the city of Calgary, Alberta.

Dispute Resolution

a) You and we agree to settle any dispute, claim, or controversy arising directly or indirectly from the enforcement, interpretation, validity, breach, and termination of these Terms, any Additional Terms, or the Privacy Notice (collectively, "Disputes") though good faith negotiations after providing to the other a written Notice of Dispute.

b) If we cannot find a resolution within 21 business days from the Notice of Dispute, then the Dispute will be settled by binding arbitration, as provided below, except that we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our Intellectual Property Rights.

c) YOU AND WE MUST FILE A NOTICE OF DISPUTE FOR ARBITRATION WITHIN ONE YEAR FROM THE DATE WHEN THE MATTER AT ISSUE FIRST AROSE, OTHERWISE NEITHER OF US WILL BE ABLE TO INITIATE ARBITRATION OR SEEK LEGAL RECOURSE FOR THAT MATTER.

d) If you are located in Canada: Any Dispute shall be determined by arbitration administered by the International Centre for Dispute Resolution (ICDR) Canada in accordance with its Canadian Arbitration Rules (the "Rules"). The arbitration shall be conducted in Alberta, Canada, in the English language, by a single arbitrator appointed under the Rules. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding. The arbitration will include a written confidential record of the arbitrator's findings, which shall be final. An award of arbitration may be entered in a court of competent jurisdiction.

e) If you are located outside Canada: Any Dispute shall be determined by arbitration administered by the International Centre for Dispute Resolution (ICDR) in accordance with its International Arbitration Rules (the "Rules"). The arbitration shall be conducted in Alberta, Canada, in the English language, by a single arbitrator appointed under the Rules. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding. The arbitration will include a written confidential record of the arbitrator's findings, which shall be final. An award of arbitration may be entered in a court of competent jurisdiction.

This section will survive any termination of your Account or your subscription to Services.

Q. General Provisions

1. Entire Agreement

These Terms, including any Supplementary Terms, Membership Terms and any other additional terms and conditions referenced herein (collectively, the "Additional Terms"), constitute the entire agreement and understanding of Eternal Youth and you with respect to their subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding the subject matter. In the event of a conflict between these Terms and the terms and conditions contained in any Additional Terms, the terms and conditions in the Additional Terms shall control unless otherwise expressly stated.

2. Non-assignment

These Terms are not assignable, transferable, or to be sublicensed by you except with Eternal Youth's prior written consent. Eternal Youth may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.

3. Links to External Websites

We provide links on the Eternal Youth Platform to other websites or resources including those operated by parties other than Eternal Youth for your convenience. Eternal Youth is not responsible for the availability of such external websites or resources, does not endorse or accept responsibility for the content of such external websites or resources, and has no responsibility for or control over the terms of use or privacy policy of the operators of the external websites or resources. You access and view any third-party websites or resources at your own risk. For clarity, Eternal Youth is not responsible even where we link you to those resources or refer you for your convenience.

4. Use of Non-Identifiable Data

If your non-identifiable data are used for research purposes, then the limitation of liability and indemnity clauses contained within the End User License Agreement/Terms of Service Agreement are waived with respect to any harms suffered or liabilities incurred as a result of any research activities.

5. Severability

If any provision in these Terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

6. Amendments to this Agreement

We reserve the right to amend the Terms at any time to account for changes in the Applicable Law, our practices, and the Eternal Youth Platform. This Platform may be provided or be accessible via website or application, including, without limitation, the website www.eternalyouthaesthetics.ca. Please check to see if we have amended the Terms since you last used the Eternal Youth Platform. We may but are not obligated to post notice of amendments. By using the Eternal Youth Platform after the amendment of these Terms, you are agreeing to comply with and be bound by the amended Terms.

6. Contact Us

If you have questions about the Eternal Youth Platform or its use, you can contact Eternal Youth Support by sending an email to hello@virtualnp.ca